Política de envío

Overview

This document sets out the shipping policy that applies to customers that make a purchase at themedicaptain.com. If you have any questions please contact our customer service team at support@themedicaptain.com.

Order Processing Time

All orders will be processed and receive tracking numbers within three to five business days.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier's website.